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With twelve years of experience in the Business Process Outsourcing (BPO) industry, I have developed exceptional communication skills, primarily in English, to effectively interact with customers and clients from the US, UK, and Australia. My professional journey also includes a role as a part-time English teacher during my college years, where I supported myself financially while honing my teaching abilities. Leveraging my extensive experience and refined skill set, I am well-equipped to teach English effectively and professionally.